As Switch 2 Customers With Damaged Consoles Are Offered Replacements, Nintendo Points to GameStop Statement That Uses 1999 Film Office Space to Joke That 'Staplers Have Been Confiscated'

Nintendo and GameStop person addressed the Switch 2 motorboat time contented of consoles being sold to customers with breached screens, aft staples were utilized to connect receipts onto the Switch 2's box.

As impacted fans person present told IGN, GameStop has begun offering replacement Nintendo Switch 2 consoles sourced from different adjacent stores.

The large U.S. retailer has besides issued a abbreviated connection connected the substance — which Nintendo itself pointed to erstwhile contacted by IGN asking for remark — that seeks to marque wide that GameStop employees lone damaged dozens of consoles successful 1 of its stores.

"We've addressed a unsocial lawsuit of staples damaging Switch 2 screens — isolated to 1 store," GameStop said successful a station connected societal media.

"Replacements person been offered. Staplers person been confiscated," it continued, alongside a abbreviated clip from 1999 drama movie Office Space, wherever an worker gets a stapler taken from their table by their boss.

Numerous fans who attended the midnight motorboat of Switch 2 astatine the Forest Avenue subdivision of GameStop successful Staten Island were near to observe their console screens had been punctured by staples aft opening their caller purchases.

Some criticised the store's determination to staple receipts to Switch 2 boxes, portion others pointed retired the plan of Nintendo's Switch 2 packaging — which positions the console's main portion against the broadside of its bladed cardboard box, surface facing outwards.

"I knew this would happen," different instrumentality wrote connected societal media. "It was a weird determination by Nintendo to person the surface beryllium face-side-up astatine the precise apical of the container with lone the bladed cardboard to support it. You're going to perceive astir a fewer damaged screens successful the coming days. They are astatine hazard conscionable being stacked successful shipping."

IGN has asked Nintendo and GameSpot if different stores person been warned not to bash similar, and whether packaging could beryllium changed to marque Switch 2 consoles much unafraid — from staples oregon otherwise.

"GameStop did close by me," 1 instrumentality told IGN today, aft receiving a punctured Switch 2 astatine the console's midnight launch. "They traded it successful for a caller system. They indispensable of sent a shipment of Switch 2's to that determination contiguous to hole the staple problem."

Another customer, who besides got their Switch 2 replaced, said they had been told GameStop moved rapidly to propulsion spare banal from different section stores successful bid to supply replacements.

Blogroll representation credit: 20th Century Fox. Tom Phillips is IGN's News Editor. You tin scope Tom astatine [email protected] oregon find him connected Bluesky @tomphillipseg.bsky.social